| Our company's 14 Core competencies are the fundamental principles to ensure
continuous refinement of our service. With these 14 core competencies in mind, our
staff work together and the synergy we create serves as a powerful drive to help our
company attain the company goals.
Analytical Skills & Judgment
Devise timely plans of actions based on logical assumptions and relevant information ,
taking resources, constraints and organizational values into consideration. Judgment is
the quality of decisions. It reflects our ability to fully utilize information available, our
open-mindedness about alternative approaches and our insight into selection of the
most appropriate option.
Business Sense
Focus on achieving the best results in all areas of business including allocating
resources, conducting reviews, controlling budgets and achieving targets so as to
optimize bottom line results. This involves regular monitoring whilst maintaining
bottom line priorities in spite of budgetary restrictions that may be imposed from time
to time.
Communication
Provide and receive information in various ways under different situations.
Demonstrate an understanding and respect for the views of other people and be open
and receptive to others' ideas.
Continuous Improvement
Optimize key processes by finding ways to complete tasks more efficiently and
collaborate with others more effectively.
Customer Focus
Care for customers' needs and build interdependent relationship with customers and
internal partners. Think and act with customers in mind.
Flexibility & Adaptability
Be able to work in dynamic business environment and handle different tasks,
responsibilities and people efficiently. Adapt quickly to unexpected or changing
conditions and help others to adjust themselves. Being tough and compassionate, we
are able to lead and be led.
Interpersonal Sensitivity
& Skills
Use appropriate interpersonal styles and methods to inspire and guide
individuals or groups (subordinates, peers, and superiors) toward goals
achievement.Modify behavior according to tasks and individuals involved.
Long Term Views
Demonstrate penetration of trends (both internal and external) which is important to
the advance of the company. Develop vision for industry. Translate working
knowledge of business into clear and specific strategies to produce the changes
needed to attain our goal.
Negotiation
Be able to achieve outcomes that reflect objectives set in various of business settings,
including labour relations, tender and contract execution, day to day work issues
affecting business plans, deadline targets and resources and negotiation with internal
and external customers and suppliers. Effectively exploring alternatives and positions
to reach outcomes that gain support and acceptance.
Networking
Develop, build and maintain co-operative internal and external relationships with
peers, functional or geographic partners, cross business partners and external vendors.
Build network to obtain operation without relying on authority.
Personal Accountability/Commitment
Be responsible for our own actions and those of the team, and never shift the blame
to others. Put our words into action and point out consequences of not getting the job
done. Never ask for permission before making decisions but instead, ask for
'fundamental rules'. Puts measures in place - sets guidelines for achievement with
appropriate standards. Persevere till the end and face the reality if results tuned out to
be unexpected.
Staff Development
Demonstrate commitment to develop a winning team through the provision of skills
enhancement, professional development and education of individuals by planning
effective development activities related to current and future positions within the
organization.
Staff Management
Manage performance by defining job expectations (Key Result Areas), establishing
goals and reviewing performance. Always be supportive, cooperative and active when
guiding others to accomplish tasks. Monitor performance continuously , providing
positive feedback for outstanding performance and assisting staff in resolving
difficulties.
Team Building
Use appropriate interpersonal styles and methods to build up team spirit and
intra-team cooperation. Be able to select talent and build an aligned team to drive all
critical operating tasks across the network to achieve best results. Integrate functions
into an effective business team. Be actively involved in chartering and empowering of
teams.
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